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Privacy Policy

patternretail.com
Last updated: June 2025
V&A Waterfront, Cape Town

Welcome to patternretail.com, operated by Pattern. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy outlines how we collect, use, and protect your information when you visit our site.

By using our site, you agree to the terms of this Privacy Policy.

01

Information We Collect

Personal Information
  • Identifiers — Name, email address, phone number, mailing address
  • Account Information — Username, password, and other account details
  • Payment Information — Credit card details and billing address, processed securely via third-party payment processors
Non-Personal Information
  • Usage Data — IP address, browser type, OS, pages visited, time on site
  • Cookies & Tracking — Web beacons and similar technologies to enhance your experience
02

How We Use Your Information

  • To provide, operate, and maintain our site
  • To process transactions and send order confirmations
  • To communicate with you and respond to inquiries
  • To improve our site, products, and services
  • To personalise your experience and deliver relevant content
  • To comply with legal obligations and protect our rights
03

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers — Trusted vendors who assist in operating our site (e.g. payment processors, shipping companies)
  • Legal Requirements — When required by law or to protect our rights, property, or safety
  • Business Transfers — In connection with a merger, acquisition, or sale of assets
04

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver relevant content. You can manage your cookie preferences through your browser settings — note that disabling cookies may affect site functionality.

05

Data Security

We implement reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. No method of internet transmission or electronic storage is 100% secure — we cannot guarantee absolute security, but we take it seriously.

06

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the information we hold about you.

Correction

Request that we correct inaccurate or incomplete information.

Deletion

Request that we delete your personal information.

Opt-Out

Opt out of marketing communications or the sale of your information.

To exercise any of these rights, contact us at info@patternretail.com.

07

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.

08

Children's Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have, we will take steps to delete it promptly.

09

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10

Contact Us

Questions about this policy? Get in touch:

Pattern

V&A Waterfront, Cape Town, South Africa

info@patternretail.com